Products Terms & Conditions

The CroatianStore.ie Site (from here on called “this Site”) is operated by Yeap Foods Limited, Unit E1, Rosemount Park Drive, Centrepoint, Rosemount Business Park, Dublin 11, D11 EP03, Ireland (from here on called “Croatian Store”, “we” or “us” and “our” has a related meaning).

We want our legal relationship with you in relation to this Site to be fair and clear. We have therefore set out how the different parts of that relationship will work in three important documents, which are available on this Site. These are:

• Our General Terms and Conditions for the Use of the CroatianStore.ie Site, which covers the general use and operation of this Site;
• Our Product Terms and Conditions (this document), which covers placing orders, receiving deliveries, making payment, returns and other related matters; and
• Our Privacy & Cookies Policy, which covers how we may use information about you and your use of this Site.

You should read each of these documents carefully as together they form the basis of our legal relationship with you and they affect your rights and liabilities under the law.

In addition, sometimes other terms and conditions or policies we have in place may be relevant to our legal relationship with you. These will include, for example, any terms and conditions that apply to promotions or competitions.

If you do not agree to these terms and conditions, please do not register for or use this Site. By registering to use and on each occasion that you then use this Site you agree to be bound by these terms and conditions, including any amendment that we may make to them.

We may amend these terms and conditions from time to time. Any amendments will be notified to you using the e-mail address you give us or by a suitable announcement on this Site. Changes to these terms and conditions will apply after we have given such notice. If you do not wish to accept the amended terms and conditions you should not continue to use this Site. If you do continue to use this Site, you will be bound by the amended terms and conditions.

Nothing on this Site constitutes an offer to sell any product shown. Any order you place on this Site is an offer to Croatian Store to sell you the product ordered. Your offer will remain open until you withdraw it in accordance with clause 7 of these terms and conditions or it is accepted by us. We may accept your offer by making a delivery to you. The contract for the sale of the product will be formed when our driver arrives at the delivery address.

We may decline to sell any product you have ordered without giving any reason and without any liability to you. Without restricting this, we will decline to sell products where they are not available or where we believe that the order has not been placed by a consumer.

You will own the products dispatched to you from the time they are delivered to you. Until then, they will remain the property of Croatian Store.

The price you will be charged for a product you have ordered will be the price at which it is on sale in store at the time your order is put together for dispatch. Because the prices of products may change frequently, this may not be the price at which the product was displayed on this Site at the time you place your order.

You may therefore return any product we deliver if the price charged has increased from the price shown on this Site when your order was placed. We will refund the price you have paid for this product where necessary.

In addition to paying for the products dispatched to you, you will have to pay for delivery at the rate applicable for the date and time of your delivery.

If a product you have ordered is unavailable, we may dispatch a suitable alternative product. You may instruct us not to dispatch such alternative products using the option for the purpose on the Site.

If a product you have ordered not available in the quantity you have ordered, we may dispatch a lower quantity.

Delivery addresses must be in areas of Ireland (this excludes Northern Ireland) and will be made to the address you give when you place your order.

For delivery details see our Shipping Policy.

When you buy from our site, we want you to be happy with your purchase. However, we know sometimes you may need to return goods. This policy sets out when you can return goods, and how to do so.

For details see our Return & Refund Policy.

We accept Visa, Master Card, Maestro, Diners, American Express, Apple Pay and Google Pay powered by Stripe. We do not accept cash, cheques, any paper vouchers or coupons or any other forms of payment.

Your card details will be encrypted to minimise the possibility of unauthorised access or disclosure.

As always, you will only be charged for products when they are dispatched and in line with our terms and conditions.

In no circumstances will our liability to you in connection with any order exceed the total price charged for the relevant items.

The Site is for use by persons in Ireland only. If you access the Site from any other country you do are responsible for compliance with laws there. Accessing the Site from countries where such access or the contents of the Site are illegal is prohibited.

These terms and conditions shall be governed by and construed in accordance with the laws of Ireland.

In these terms and conditions the singular includes the plural and vice versa.

If any provision of these terms and conditions is found to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

If you breach these terms and conditions and we do not take any action, that will not affect our ability to rely on these terms and conditions later.

We shall not be liable for any breach of these terms and conditions caused by circumstances beyond our control.

If you have an order query, please e-mail us at support@croatianstore.ie or you can contact us.